Key Highlights of Spirit Airlines' Change Policy

24-Hour Change Window:

Spirit Airlines allows passengers to change their flights without incurring a fee if the change is made within 24 hours of booking, provided the flight is scheduled to depart at least seven days in the future. This grace period is a significant advantage for those who might have second thoughts shortly after booking.

Elimination of Change Fees:

As of May 17, 2024, Spirit Airlines has eliminated change fees for all fare types. Passengers can now change or cancel their reservations without incurring additional costs, only paying the fare difference if the new flight is more expensive. This policy aims to enhance flexibility and customer satisfaction.

Changing Your Flight: Step-by-Step Guide

Online Method:

1. Visit the Spirit Airlines Website: Navigate to the official Spirit Airlines website.

2. Log In to Your Account: Enter your account credentials.

3. Access ‘My Trips’: This section contains all your current bookings.

4. Enter Booking Details: Input the passenger’s last name and confirmation code.

5. Select the Reservation: Choose the flight you want to change.

6. Make Changes: Modify the flight details as needed.

7. Confirm and Pay: Complete the changes and pay any applicable fees.

Offline Method:

1. Call Customer Service: Dial Spirit Airlines’ customer service at 8447340813

2. Provide Booking Information: Share your booking details with the representative.

3. Discuss Changes: Explain the changes you need to make.

4. Confirm and Pay: The representative will process your request, and you’ll pay any associated fees.

In-Person at the Airport:

1. Visit the Ticket Counter: Go to the Spirit Airlines ticket counter at the airport.

2. Provide Booking Information: Share your booking details with the agent.

3. Discuss Changes: Explain the changes you need.

4. Confirm and Pay: The agent will process your request, and you’ll pay any associated fees.

Fees and Fare Differences

Standard Tickets:

No change fees for changes made after the initial 24-hour booking window. Passengers only pay the fare difference if the new flight is more expensive.

Award Tickets:

Changes can be made without a fee, with only fare differences applying.

Additional Considerations

Fare Differences:

If the new flight is more expensive than the original, passengers must pay the fare difference. If the new flight is cheaper, the fare difference is provided as travel credits for future use.

Travel Credits:

Any fare difference in favor of the passenger is not refunded in cash but as travel credits, which can be used for future bookings with Spirit Airlines.

1. Last-Minute Business Meeting:

Scenario: You booked a flight for a vacation, but a business meeting has come up on the same day.

Solution: Use the same-day change option up to one hour before your flight to move your trip to a later date. Call customer service or go online to make the change, pay the applicable fare difference, and ensure you adjust any other travel plans accordingly.

2. Family Emergency:

Scenario: An unexpected family emergency requires you to change your travel plans.

Solution: Document the emergency, contact Spirit Airlines' customer service, and explain the situation. With proper documentation, you can change your flight without incurring additional fees, ensuring that the necessary changes are made smoothly.

3. Schedule Change by Spirit Airlines:

Scenario: Spirit Airlines changes your flight schedule by more than two hours, making your travel plans inconvenient.

Solution: You can rebook on a different flight at no additional cost or request a refund. Use the online portal or contact customer service to resolve the issue promptly, allowing for minimal disruption to your plans.

Frequently Asked Questions